SHARING A PASSION FOR WOODBURNING OPEN FIRES
Just wanted to let you know how pleased we are with the fantastic fire you installed in our 400 year old thatched cottage recently. We can hardly believe how easy it is to light, without any sign of smoke in the room!
Wishing you all the best with camelotrealfires.
Paula L, Thatched Cottage, Bedfordshire. March 2015.
Our Camelot fire is proving its worth. Absolutely superb in our thatched cottage. If you need a further endorsement please make contact.
John H, Thatched Cottage, West Sussex. June 2014.
We came across Camelot in a recommendation from a neighbour when we were seeking advice on refurbishing a real fire in an old inglenook fireplace. Right from the first conversation Paul was both professional and helpful, so much so that we agreed then and there to set up a site visit. Paul drove to Hampshire from Worcestershire and brought his delightful father along and both of them set to work assessing what could be done and what they would feel able to recommend.
My wife Lizzie and I are so glad to have engaged Camelot to undertake the work. When you are spending money on something you want to give comfort to you and your family for the rest of your lives, it’s a big decision. I truly believe anyone using this company will not be disappointed. Knowledgable, experienced, professional and did what they said they would do when they said they would do it, with true quality of material and workmanship. Thank you Paul and team.
Lizzie and Chris L, Hampshire. April 2015.
I just wanted to say how pleased we are with the performance of your fire. It certainly does a beautiful job of heating the room, enhances the look of the fire place and has eliminated the problems we faced from smoke. Well done to you and the team on a great piece of kit.
With best regards
Nick A, Vicarage, Oxfordshire. Feb 2015
Many thanks for all you help. We are very pleased with the fire and are planning to give it plenty of work over the rest of the winter!
Simon D, Worcestershire, December 2014.
Sorry I couldn’t spend more time, hope Madge (the awesome Bulldog) let you leave the house without too much bluster!
The fire is wonderful, worth every penny! Best wishes to you and your Father for 2015.
Alison W, Herts, November 2014.
‘Just thought I would send you an email to let you know how we are getting on with our fire. We LOVE IT!
It lights easily and throws out lots of heat. The booklet was a great help and has taught me how to lay a good fire!
I also love the fireguard and feel completely confident leaving the fire unattended. The fire has transformed the room and also changed the way we use the house – we all sit in the drawing room in the evening – the dogs have the best seat right in front of it.
Thank you for everything, and for your persistence from my initial phone call all the time ago!’
Lucy, Dorset, March 2012
‘We had nearly given up hope of finding a suitable open fire for our antique French marble fireplace when I came across the Camelot website. Paul and his father were able to overcome all the problems and create a fire to fit our fire surround which none of the previous companies had offered to do.
The fire looks as if it has always been there. Not only does it look good but if gives off far more heat than a standard open fire and it doesn’t smoke – which was the case previously.’
Sue, Cambridgeshire, May 2012
“We have used the fire regularly since the temperatures dropped and it works very well. In fact my wife has had to open the door to the hall when I really loaded it up with wood recently”
Mr C, Bedfordshire, July 2012
Dear Mr Shaw
We were delighted with the service we received from your father and yourself. Your friendliness and expertise put us at our ease and I would be more than happy to recommend your service to others.
The fire has been absolutely great – I think we had a fire nearly every night last winter and not once did we have any smoke in the room at all. The room also did not smell of smoke coming down to it in the morning.
We have been very happy with it. Thank you very much in deed.’
Sally, Herefordshire, July 2011.
I’ve been meaning to email you to tell that the fire is working a treat – blazing away with no sign of smoke. Running around here like a headless chicken trying to get everything ready for guests arrival on Tuesday.
Lynda, Shropshire, Sept 2012
We would like to Thank you for all your fantastic work on the fireplace. I’ve attached some photos for you!
We’re so happy with the canopy – we’ve had a pick-up load of logs delivered and we are now working our way through them!
Many thanks for all your work, from the moment we first phoned you to the finished fire, it’s been a pleasure dealing with you and your company!
Dominic and Catherine, Wantage. Oct 2012
‘I can thoroughly recommend Paul and his team at Camelot Real Fires. The service was professional and courteous throughout and their products are second to none. Moreover, Paul was readily available to answer my questions and he did a brilliant job liaising with the Building Regs and Planning & Conservation authorities on my behalf.’
Chris, Hertfordshire, July 2013
As I am sure Kate mentioned, we went to Edinburgh on Friday and returned earlier today. This was therefore our first time of lighting the fire which is now burning happily, looking very good and kicking our much more heat than we are used to. All in all, it looks like a great success. Thanks and kind regards
Alan, Oxfordshire. Oct 2013
Every time I light the fire I think…I must email Paul and tell him how delighted we are with our fire!!
It lights so easily (we light it every evening), no smoke, no fumes, lovely and warm and looks perfect. It has truly transformed our sitting room.
Very best wishes and many many thanks,
Kate, Oxfordshire. Nov 2013
We would just like to say a big thank you for all your assistance with the project we recently worked on together.
The installation was very unusual and something we had never been asked to carry out before. From the first point of contact with yourself we felt confident that you were the right company in helping us achieve our clients unusual request for their 2 x fireplaces.
The site meeting you attended with our surveyors was very beneficial and your input was a great help. You even went as far as returning to site on our behalf to discuss the fireplace openings required to suit the cast iron fireplaces with the onsite contractors to ensure that they were created in line with the cast iron fireplaces your were manufacturing.
We received regular updates throughout each stage of the project and you even assembled the fireplaces before they were delivered to us (sending us images) to ensure that all was correct before they left you. Very clear and precise installation guidelines were also sent to us prior to our installation date so that our installers were fully prepared to carry out the installation.
This project was on a tight deadline and the fireplaces were manufactured and installed within the specified deadline without any problems.
All in all we feel that we received an exceptional and professional service from you
Sharron, Chimney Care Ltd, Kent, September 2012.